ToolForTheTask

Alternatives to Help Scout

12 alternatives to Help Scout that do the same job, ranked by how many of its jobs and business types they share. Help Scout: Standard $25/user/mo; Plus $45; Pro $75.

ToolWhat it doesEntry priceChecked
Help Scout (the original)Shared inbox, help center and AI support tools.Standard $25/user/mo; Plus $45; Pro $75Oct 15, 2026
ActiveCampaignEmail marketing and automation.Contact for pricing*Oct 15, 2026
BirdeyeAI reputation, reviews, listings and messaging platform for local businesses.Contact for pricing*Oct 15, 2026
BrevoEmail, SMS and CRM platform.Free forever plan; paid prices not in snapshot textOct 15, 2026
Constant ContactEmail and SMS marketing for small businesses.Lite from $10.20/mo billed annually; Standard $29.75; Premium $68Oct 15, 2026
CrispCustomer messaging platform with chatbot and shared inbox.Mini $45/mo per workspace; Essentials $95/mo; free plan features referencedOct 15, 2026
FreshdeskCustomer support helpdesk with AI.Growth $19/agent/mo billed annually; AI Agent sessions $49/100Oct 15, 2026
HighLevelAll-in-one marketing CRM for agencies and local businesses.Starter $97/mo ($970/yr); Unlimited $297/mo; 14-day trialOct 15, 2026
HubSpotCRM with marketing, sales and service hubs plus AI.Free tools $0 for up to 2 users; Starter from $7-$20/seat/moOct 15, 2026
IntercomAI customer service agent and helpdesk.Helpdesk $19/seat/mo + Fin AI Agent $0.99/outcome; Advanced $85/seatOct 15, 2026
KeapCRM and marketing automation for small businesses.Starting at $299/mo (or $2,988/yr)Oct 15, 2026
MailchimpEmail marketing and automation.Free plan (up to 250 contacts); paid plans from $13/mo for 12 months (promo), price rises with contact countOct 15, 2026
PodiumAI employee, reviews, texting and payments for local businesses.Contact for pricing*Oct 15, 2026

* Contact for pricing: the vendor publishes no price on its own site, so we don't show one. How we handle this.

Birdeye

No public prices

AI reputation, reviews, listings and messaging platform for local businesses.

Reviews & reputationFollow-up & client updates

Checked Oct 15, 2026 DetailsVisit Birdeye ↗

Brevo

Free forever plan; paid prices not in snapshot textFree tier

Email, SMS and CRM platform.

Follow-up & client updates

Checked Oct 15, 2026 DetailsVisit Brevo ↗

Crisp

Mini $45/mo per workspace; Essentials $95/mo; free plan features referenced

Customer messaging platform with chatbot and shared inbox.

Intake & formsFollow-up & client updates

Checked Oct 15, 2026 DetailsVisit Crisp ↗

Freshdesk

Growth $19/agent/mo billed annually; AI Agent sessions $49/100

Customer support helpdesk with AI.

Follow-up & client updates

Checked Oct 15, 2026 DetailsVisit Freshdesk ↗

HighLevel

Starter $97/mo ($970/yr); Unlimited $297/mo; 14-day trial

All-in-one marketing CRM for agencies and local businesses.

CRM & pipelineFollow-up & client updates

Checked Oct 15, 2026 DetailsVisit HighLevel ↗

HubSpot

Free tools $0 for up to 2 users; Starter from $7-$20/seat/moFree tier

CRM with marketing, sales and service hubs plus AI.

CRM & pipelineFollow-up & client updatesMarketing content

Checked Oct 15, 2026 DetailsVisit HubSpot ↗

Intercom

Helpdesk $19/seat/mo + Fin AI Agent $0.99/outcome; Advanced $85/seat

AI customer service agent and helpdesk.

Intake & formsFollow-up & client updates

Checked Oct 15, 2026 DetailsVisit Intercom ↗

Keap

Starting at $299/mo (or $2,988/yr)

CRM and marketing automation for small businesses.

CRM & pipelineFollow-up & client updates

Checked Oct 15, 2026 DetailsVisit Keap ↗

Mailchimp

Free plan (up to 250 contacts); paid plans from $13/mo for 12 months (promo), price rises with contact countFree tier

Email marketing and automation.

Follow-up & client updatesMarketing content

Checked Oct 15, 2026 DetailsVisit Mailchimp ↗

Podium

No public prices

AI employee, reviews, texting and payments for local businesses.

Reviews & reputationFollow-up & client updatesAI receptionist & after-hours calls

Checked Oct 15, 2026 DetailsVisit Podium ↗